How to Setup your HabitAware Keen2 Bracelet

Learn about the trichotillomania and dermatillomania awareness bracelet, Keen2 by HabitAware

 

The habit-tracking, habit-breaking, awareness bracelet for trichotillomania and dermatillomania.

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Send it to us at support@habitaware.com and we'll get back to you, happily.

 

Click a question for the answer:

1. What's Inside:

  • Your Keen2 smart bracelet box includes:


      Keen2 Smart Bracelet


      USB Charger Base


    Follow the link inside Keen2’s box to set up your Keen2 bracelet.



     

2. Charge Keen2:

  • Connect the Keen2 base to a power source, like your computer or a wall adapter.

    Make sure the three dots on the inside of Keen2 line up with the three dots on the USB Charger Base. There will be a slight magnetic pull to align them.


    Keen2’s screen will light up to inform you that it is charging. Keen2 should fully charge in two to three hours. The battery icon on the top corner of Keen2 will be full to let you know when it’s ready.


    Keen2’s battery life is approximately one day, with active use. We recommend charging Keen2 each night so it’s ready to help you become aware each day.


    For safety reasons, Keen2 has built in electronics to limit how fast it can be charged. Once the battery is fully charged, our electronics turn off the charging circuits as an added measure of safety.


    Get in the habit of charging Keen2 every night! Charge your phone, charge Keen. In the morning when you grab your phone, put on your Keen2!

3. Get Keen2's App & Confirm Device Requirements:

  • Download HabitAware Keen2's training & tracking app, "Keen2" from the Apple App Store or Google Play Store. ** Be sure to search and download the "Keen2" app, not "Keen." Look for this purple app icon:

  • You can set up and sync Keen2 with select mobile devices that support Bluetooth 4.2 or above technology. Here are the compatibility requirements:

    Apple / iOS devices require running a minimum of iOS version 13.0.
    Android devices require models running a minimum of Android version 6.0 (Marshmallow).

    You can also find Keen2’s app on the Apple App Store or Google Play store by searching for “Keen2” or “HabitAware.”

4. Wear Keen2

  • To ensure accurate gesture detection, please wear Keen2 snugly and in the same orientation as trained.

    Keen2 has a screen! Make sure when you first train it, you’re wearing Keen2 right-side up for you, depending on what hand you are training for.


    Slide the strap through the buckle and secure.


    Make sure your bracelet fits snugly to ensure accurate behavior detection.


    Keen2 is water resistant, but not waterproof. If you forget to take Keen2 off before you shower, or before jumping in a pool, it should make it out okay. That being said, we don’t recommend showering or swimming with Keen2 on, especially not everyday.


    Make sure your phone’s Bluetooth is enabled in settings to allow the app to find and connect to Keen2.


    With Keen2 on, you're ready to start training!

5. Connect and TRAIN: The Key step!

  • Use the app to train Keen2. It will take just a minute, but it’s important to get right! Be sure to watch the in-app video demonstration and keep these important tips in mind:


    Get comfortable and train Keen2 in the same position you normally do the behavior. This could be sitting, slouching or lying down.


    Start the training process with your hand at a localized area. Perform your specific micro motion repeatedly for 15 seconds.


    Train one gesture and get familiar with Keen2 for a few days before adding other gestures.


    Once trained, Keen2 helps you become aware of where your hands are. Keen2 does this on its own, without needing constant access to the phone.


    As for tracking Keen2, remember: you can’t change what you don’t acknowledge. Forgive yourself when you do your behavior, and CELEBRATE that Keen2 vibrated - now you can choose a healthier strategy. That’s progress!



    Recording Gesture Screen



    Journal Entry Screen

6. Adjust Keen2: How to Use Detection Settings

  • After training Keen2, press the Keen2 icon in the top left corner of your screen. This will bring up a screen where you nickname your bracelet, and add danger zones. Select the danger zone you wish to adjust. Here, you can nickname the danger zone, too.


    Under vibration settings, you will see different buttons for “intensity” and “duration”. Play around with these options to see what sort of vibration feels comfortable for you.


    Detection Settings is what you want to look at if you’re getting too many false alarms, or not enough true positives. If you’re getting too many false alarms, tighten the Motion Sensitivity and Keen2 will look for a more definite replication of your trained behavior. Widen Motion Sensitivity if you’re not getting enough true positives. This will prompt Keen2 to let you know when you’re performing a wider array of similar motions.


    Detection Settings Screen


    Our recommendation is to lower or heighten Keen2’s motion sensitivity by 1 point at a time. Then, wear it around for a day to see if it should be adjusted further. If the answer is yes, go another 1 point up or down.

    You can also delete training, calibrate, and re-train or reach out to us at support@habitaware.com - we're here to help.

7. Don’t Count "Interventions" or "False Alarms": Push the Button

  • An intervention is when you catch yourself about to engage in the unwanted hair pulling, skin picking or nail biting and Keen2 catches it too (vibrates) BUT you do something else instead. Celebrate the moment by pushing the button on Keen2's bracelet to remove that from your vibration count for the day, and maintain your in-app streak!

  • Keen2 - and nothing in life - is perfect. We aim for 80% accuracy. So, when Keen2 vibrates at a time where you aren’t doing your behavior, this is a false alarm. Just press the button on Keen2’s bracelet to remove that vibration. That way, it won’t be included in the data on your Keen2 app.

    This icon means the vibration has successfully been removed from your daily tally:

8. Training Multiple Areas

  • Keen2 allows you to train up to 4 areas. We suggest you start with one area and get comfortable with how Keen works before adding additional areas. You can manage the areas trained by hitting the Keen2 icon in the top left corner of the app dashboard and selecting "Add a Danger Zone".

  • Find "Add a Danger Zone" under Band Settings


  • When adding another area, we recommend disabling the first trained. Here’s why. If you train one area and then train a second area, it’s best to have area one disabled so you can focus on adjusting the sensitivity for area two. If area one and two are enabled you won’t know which area needs adjusting. Once you have area two adjusted, then turn both areas on. In adding a third area, disable areas one and two, work with the third area and after you are satisfied, enable all three. You can disable a specific area by clicking into it from the “Band Settings” page, and setting the “Detection” switch off.

  • Detection Switch set to OFF

9. Replacing Your BFRB with Keen2

  • There are a variety of replacement strategies built into your Keen2 device. Tap Keen2’s screen to rotate through the options! There’s a step tracker, to encourage you to get up and take a walk when your hands are feeling restless. The screen showing your steps will also have icons of footprints.



    But that’s not the only strategy! We recommend that you create one or more “Pause Packs”, a little bag full of helpful items to carry with you, so that when you catch yourself falling into your BFRB, you have alternatives to keep your hands busy. We recommend putting things like your favorite fidget, hand cream, and a worry stone.

    Remember that there isn’t one right way to replace your behavior. You’ll try different things and learn what works for you! Something might work some days, but not others. It’s good to have options, and be open to trying new strategies.

10. Tips for Parents

  • We believe it's best for your child to start with one trained area so they can get to know themselves and Keen2. As they get used to Keen2, they can add additional trained areas or potentially a second Keen2. In the beginning, their goal is to build their awareness muscles and to learn to make a new choice by replacing the behavior with something more positive. This could be taking three deep breaths, an arm stretch, or a fidget toy. Your child will have to experiment to find what works for them and these may change over time.


    To start, we've included a deep breathing exercise light guide in Keen2 that you may read more about here. Please let your child know it's ok to do their habit a little bit, especially in the beginning. Our founder, Aneela, even still pulls a little bit, but the real win for her is that Trichotillomania doesn't have a hold on her anymore. She's taken control and that's what we hope for your child!


    Your child can also track their behavior by pushing Keen's button when they do their behavior. When Keen syncs back with the app you can look at the data together and start seeing what times of day impact your child the most. This will help you shift the conversation away from "did you do your habit today?" to "let's look at your Keen stats." By reframing it, your child won't feel blame or shame and that too will have a positive effect.


    We have a few blog posts that you may find helpful as well:


    Ask HabitAware: How do I get my child on board with the Keen smart bracelet? 


    Tips for Parents of Pullers & Pickers, featuring Natasha Daniels, Childhood Anxiety Expert


    Guest Post: Parenting 101 - Back to School with BFRBs (like Trichotillomania and Dermatillomania)


    We've also hosted a webinar where we've explored how to best be a supportive parent to a child with a BFRB.

11. Help! My Keen2 isn't working!

 
  • Bluetooth Connection Issues: Before starting, make sure your phone's Bluetooth is on. Now, force quit the Keen2 app on your phone (don't just close it). Re-open the app, navigate to the dashboard and click "Refresh Bands" and wait up to five seconds to see the bracelet icon with battery life. If you are still having issues, go to your Phone Settings, scroll to the Keen2 app and make sure you "Allow Keen2 to Access" Bluetooth here as well. 


    Training Issues: If training started but does not complete, please email support@habitaware.com. If you have issues training the bracelet for your behavior, please read the instructions and watch the video in Step 5.


    Rebooting the band: Put band on charger, hold charger button, release charger button.


    Factory Reset:  In app, on Band Settings screen, long-press the "Delete Band" button. Confirm the "Reset" dialog that pops up. Then, put on charger, AND push the charger button to reset.


    Force a Device Firmware Update: Put band on charger, hold band button, hold charger button, release charger button, release band button.

HabitAware Keen Sizing Guide

Not sure which size is right for you?

It's important that Keen has a snug fit on your wrist. Here's a quick guide to help you decide which bracelet size to order:


Keen2


Sporty Keen (original)